US Shipping

How long will it take?

All orders placed before 1pm Mon-Fri, ship the same day! Orders typically ship within 1 to 2 business days unless otherwise noted. USPS First Class takes 3-5 business days. USPS Priority Mail takes 1-3 business days. 

If your order includes a preordered item, your order will ship all together when the preordered item is ready to ship. 

How can I track my order?

You will receive an email notification with a clickable tracking number, once your order has shipped. If there is a delay filling your order, due to a back-ordered product or an unforeseen event, you will be notified promptly via email. 

Pick-Up Orders!

Orders will be available within 2-4 business days. If you chose in-store pick-up, you will receive an email when your order is ready. You can pick up your order at Festive Collective at 3279 W Armitage Ave, Chicago, IL 60647. 

International Shipping

How long will it take?

Orders typically ship within 1 to 2 business days unless otherwise noted. USPS First Class International takes 8-21 business days. USPS Priority International takes 8-12 business days. 

We cannot be responsible for any additional customs charges, duties / taxes, that may be due upon delivery.  

What happens if I refuse my package?

If you choose not to pick up your order from customs and your order is returned to us, we will refund the total cost of the products ordered; however, we are unable to refund you for the shipping costs. If you have questions, please let us know.